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#22 - Creative ways to ensure steady service with Katie Aloi

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Katie Aloi is the owner and founder of Southern Glow in Mobile, Alabama.  Although only a year into owning her own business, Katie’s story demonstrates how quickly you can build a successful business in this industry if you’re willing to jump in, stay motivated, and work hard!

• 1:53 – Meet Katie!
• 4:15 – Learn about her toughest entrepreneurial moment
• 5:42 – Developing & Maintaining Motivation:  “…you don’t let yourself fail, failing is just something that’s in your head, and that only happens if you allow it”
• 6:47 – First paying customer experience
• 8:30 – Utilizing advertisement tools for your business
• 12:03 – Changing Roles:  How Katie has responded to business growth
• 13:50 – Creative ways to ensure steady service
• 16:28 – Katie’s VIP Rule
• 19:47 – Training & Certification
• 20:54 – Equipment & Solution
• 22:53 – Top tips when starting your business!
• 26:21 – Letter to Self:  “Know your worth…”